About Aquarion

Charles V. Firlotte

President and Chief Executive Officer
Aquarion Water Company and Subsidiaries

Charles ("Chuck") V. Firlotte was appointed President and Chief Executive Officer of Aquarion Company in September of 2003. Aquarion Company's principal business is public water supply and through its Aquarion Water Company subsidiaries, it is one of the 10 largest investor-owned water utilities in the U.S. serving the North Eastern States of Connecticut, New Hampshire, and Massachusetts. Aquarion is a subsidiary of Macquarie Utilities Inc. of NYC, a division of Macquarie Bank of Sydney, Australia.

Firlotte joined Aquarion Water Company's predecessor, Bridgeport Hydraulic Company (BHC) in 1987, as Director of Human Resources, and was elected an Officer of the Company within a one year period. He served in a number of assignments, and was appointed Senior Vice President and Chief Operating Officer in 1995. From 2000 to late 2003 , Chuck resided in the UK and served as Director of Yorkshire Water, Aquarion's former parent, providing water service to some 5 million inhabitants of the north of England.

Chuck has lived in three countries, on two continents, and began his career in his native Canada. With a background in human resources management, Firlotte developed a reputation as an agent of change and turnaround specialist, with a focus on enhancement to operating efficiencies and service delivery. Some of the awards and acknowledgments that Aquarion has earned under his leadership include the Connecticut Improvement Quality Award, the state equivalent of the prestigious national Baldrige Award, and the Connecticut Energy Efficiency Award for reduction of carbon footprint. For five consecutive years, Aquarion surpassed all other Utilities in the state in customer service, as measured by the Public Utilities Regulatory Authority, and most recently Hearst Newspapers identified Aquarion in the Top 10 Places to work in the state.

Involved in the promotion of Connecticut economic development and commerce, Chuck is past Chairman of the Board for the Bridgeport Regional Business Council, an organization of 1000 business members, and presently serves on the board of the Connecticut Business and Industry Association (CBIA). He also serves on the board of his alma mater, St. Thomas University in Eastern Canada.

Chuck holds an undergraduate degree from St. Thomas University in New Brunswick, Canada, a Master’s degree in Social Sciences from the University of Ottawa, and is a graduate of Harvard Business School’s Advanced Management Program. He resides in Stratford, CT.

 

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