Water Supply Emergency Update

Per the Connecticut Department of Public Health's Declaration & Order dated September 29, 2016, Aquarion Water Company will provide this weekly water supply emergency update for our Darien, Greenwich, New Canaan and Stamford water systems.

 

Update 11-18-16

A. System Status

 

Figure 1. Daily Water Demands | Download Chart PDF

 

Figure 1a – Greenwich Demand Summary (2013 – 2016)

Figure 1b – Stamford Demand Summary (2013 – 2016)

Figure 1c – Darien Demand summary (2013 – 2016)

Figure 1d – New Canaan Demand summary (2013 – 2016)

 

Figure 2. Daily Water Transfers | Download Chart PDF

 

Figure 2. (Page 2) Daily Water Transfers | Download Chart PDF

 

Figure 3. Greenwich Reservoir Status - 11/18/16  | Download Chart PDF

 

Figure 4. Stamford Reservoir Status - 11/18/16  | Download Chart PDF

 

Figure 5. Greenwich / Stamford System Storage Capacity | Download Chart PDF

 

Figure 6. Greenwich / Stamford System - Storage Remaining | Download Chart PDF

 

Figure 7. Daily Water Withdrawals From Systems | Download Chart PDF

 

Figure 8. Daily Precipitation Amounts | Download Chart PDF

 

Figure 8a. Greenwich Rainfall Deficit | Download Chart PDF

 

Figure 8b. Stamford Rainfall Deficit | Download Chart PDF

 

U.S. Drought Monitor Connecticut

U.S. Seasonal Drought Outlook

 

Figure 9. Daily Well Production (Rewak and Wire Mill Wells) | Download Chart PDF

 

B. Conservation Communications and Enforcement

 

Door-to-door visits: Total up to 11/13 - 18,620

Possible in-home customer leaks – Leak detection will continue next week.

  • Darien – 78 premises visited – confirmed three customer service line leaks / three toilet leaks
  • Greenwich – 98 premises visited – Six toilet leaks
  • Stamford – 65 premises – Eight toilet leaks

System leak detection:

  • Darien – 7 miles – one possible leak found (still investigating)
  • Greenwich – 13 miles - one leak found
  • New Canaan – 35 miles - no leaks found
  • Stamford – 75 miles - no leaks found

Violators: No violators were reported.

Customer direct mail: Direct mail postcard mailed to all Darien, Greenwich, New Canaan and Stamford customers on 10/5/16. A second postcard was mailed on 10/19/16.

Local newspaper advertising:
Daily papers - Greenwich Time, Stamford Advocate - 9/28, 9/30, 10/5, 10/7, 10/12, 10/14, 10/26, 10/28, Stamford Advocate - 11/2, 11/4 – new ads will begin running on 11/30

Weekly papers - Darien Times, New Canaan Advertiser - 9/29, 10/6, 10/13, 10/20, 10/27, 11/3 | Darien News, New Canaan News - 9/30, 10/7, 10/14, 10/28, 11/4 | Greenwich Sentinel - 10/21, 10/28, 11/4 – new ads will begin running on 12/1.

Mobile billboard: Mobile billboard began into Greenwich on Wednesday, October 12, and was in Stamford on Thursday, October 13, and is in Darien and New Canaan on Friday, October 14. Mobile billboard was in all four towns over the weekend of October 15-16, and October 19-21. The billboard was in Rye and Ryebrook on October 22-23. The billboard was in Darien, Greenwich, New Canaan and Stamford through October 30.

Press releases: 9/16 - Mandatory watering ban, 9/29 - Water supply emergency declaration

 

C. Communications with Suez and New York officials in Rye, Rye Brook and Port Chester

 

Over the past week, Aquarion reiterated its request to Suez that they further reduce their demand on our system, and that they evaluate their long term water supply options.

 

D. Communications with Connecticut officials in Darien, Greenwich, New Canaan and Stamford

 

Aquarion has had day-to-day communications with town officials. A conference call with town officials, health directors and the CT Department of Health is scheduled for Thursday, November 18. A water conserveration workshop for town officials, DPH, and DEEP, is also being planned for December 13.

 

E. Water Quality

 

Figure 10. Untreated Water Monitoring Results - Greenwich - Putnam  | Download Chart PDF

 

Figure 11. Untreated Water Monitoring Results - Greenwich - Mianus  | Download Chart PDF

 

Figure 12. Untreated Water Monitoring Results - Inorganics & Pesticides - Greenwich  | Download Chart PDF

 

Figure 12. (Page 2) Untreated Water Monitoring Results - Inorganics & Pesticides - Greenwich  | Download Chart PDF

 

Figure 13. Untreated Water Monitoring Results - Stamford  | Download Chart PDF

 

Figure 14. Untreated Water Monitoring Results - Inorganics & Pesticides - Stamford  | Download Chart PDF

 

Figure 15. Treated Water Monitoring Results - Amended Order - Stamford at Iliff Pump Station | Download Chart PDF

 

F. Withdrawals, Diversions and Transfers

 

Figure 16. Diversion Summary | Download Chart PDF

 

G. Stream Flow Information

 

Figure 17. Reservoir Releases | Download Chart PDF

 

H. Non Revenue Water

 

Figure 18. Non Revenue Water - 12 Months Rolling Average | Download Chart PDF

 

Water Supply Emergency Update Archives

 

Water Supply Emergency Update 11-10-16

Water Supply Emergency Update 11-4-16

Water Supply Emergency Update 10-28-16

Water Supply Emergency Update 10-21-16

Water Supply Emergency Update 10-14-16

Water Supply Emergency Update 10-7-16