Water Supply Emergency Update

Per the Connecticut Department of Public Health's Declaration & Order dated September 29, 2016, Aquarion Water Company will provide this weekly water supply emergency update for our Darien, Greenwich, New Canaan and Stamford water systems.

 

Update 2-3-17

A. System Status

 

Figure 1. Daily Water Demands | Download Chart PDF

 

Figure 1a – Greenwich Demand Summary (2013 – 2016)

Figure 1b – Stamford Demand Summary (2013 – 2016)

Figure 1c – Darien Demand Summary (2013 – 2016)

Figure 1d – New Canaan Demand Summary (2013 – 2016)

 

Figure 2. Daily Water Transfers | Download Chart PDF

 

Figure 2. (Page 2) Daily Water Transfers | Download Chart PDF

 

Figure 3. Greenwich Reservoir Status - 2/3/17  | Download Chart PDF

 

Figure 4. Stamford Reservoir Status - 2/3/17  | Download Chart PDF

 

Figure 5. Greater Bridgeport Reservoir Status - 2/3/17  | Download Chart PDF

 

Figure 6. Greenwich / Stamford System Storage Capacity | Download Chart PDF

 

Figure 7. Greenwich / Stamford System - Storage Remaining | Download Chart PDF

 

Figure 8. Daily Water Withdrawals From Systems | Download Chart PDF

 

Figure 9. Daily Precipitation Amounts | Download Chart PDF

 

Figure 9a. Greenwich Rainfall Deficit | Download Chart PDF

 

Figure 9b. Stamford Rainfall Deficit | Download Chart PDF

 

U.S. Drought Monitor Connecticut

U.S. Seasonal Drought Outlook

 

Figure 10. Daily Well Production (Rewak, Wire Mill, Canal Street and Coleytown Wells) | Download Chart PDF

 

B. Conservation Communications and Enforcement

 

Door-to-door visits: Total up to 1/31/17 - 20,231

Possible in-home customer leaks

  • Darien – 29 premises visited – No leaks found.
  • Greenwich – 29 premises visited – One possible leak.
  • New Canaan – 44 premises visited – Five leaks found.
  • Stamford – 14 premises visited – One leak found.

System leak detection

Town

Miles of water main in Town

Miles Surveyed

Miles Surveyed

Miles Surveyed

 

 

November

December

January (thru 1/31)

Greenwich

297

89

157

183

Stamford

298

323

175

0

Darien

115

118

0

60

New Canaan

71

190

45

50

 

Darien – 26 miles – No leaks found.

Greenwich – 77 miles – One leak found.

New Canaan – 50 miles – No leaks found.

Pipeline inspection done on 1/24/17 and 1/27/17

Violators: No violators were reported.

Customer direct mail: Direct mail postcard mailed to all Darien, Greenwich, New Canaan and Stamford customers on 10/5/16. A second postcard was mailed on 10/19/16. A third postcard was mailed on 12/20/16. A fourth postcard was mailed on 1/3/16.

Local newspaper advertising:
Daily papers – Connecticut Post, Greenwich Time, Stamford Advocate – 11/30, 12/2, 12/7, 12/9, 12/14, 12/16, 12/21, 12/23, 12/28, 12/30, 1/4, 1/6, 1/11, 1/13, 1/18, 1/20, 1/25, 1/27, 2/1, 2/3

Weekly papers – Darien, Easton, Greenwich, Monroe, New Canaan, Newtown, Redding, Ridgefield, Shelton, Stratford, Trumbull, Weston, Wilton – 12/1, 12/8, 12/15, 12/22, 12/29, 1/5, 1/12, 1/19, 1/26, 2/2

Darien News, Greenwich Sentinel, New Canaan News – 12/2, 12/9, 12/16, 12/23, 12/30, 1/6, 1/13, 1/20, 1/27, 2/3

Press releases: 9/16 - Mandatory watering ban, 9/29 - Water supply emergency declaration. 11/29 – Reduce indoor water by 20%

 

C. Communications with Suez and New York officials in Rye, Rye Brook and Port Chester

 

Senior management at Aquarion and Suez met on 1/13/17.

 

D. Communications with Connecticut officials in Darien, Greenwich, New Canaan and Stamford

 

Aquarion has had day-to-day communications with town officials. The drought task force met on Thursday, February 2. A conference call with town officials, health directors and the CT Department of Health is scheduled for Friday, February 10.

 

E. Water Quality

 

Figure 11. Untreated Water Monitoring Results - Greenwich - Putnam  | Download Chart PDF

 

Figure 12. Untreated Water Monitoring Results - Greenwich - Mianus  | Download Chart PDF

 

Figure 13. Untreated Water Monitoring Results - Inorganics & Pesticides - Greenwich  | Download Chart PDF

 

Figure 13. (Page 2) Untreated Water Monitoring Results - Inorganics & Pesticides - Greenwich  | Download Chart PDF

 

Figure 14. Untreated Water Monitoring Results - Stamford  | Download Chart PDF

 

Figure 15. Untreated Water Monitoring Results - Inorganics & Pesticides - Stamford  | Download Chart PDF

 

Figure 16. Treated Distribution Water Results - Greenwich  | Download Chart PDF

 

Figure 17. Treated Distribution Water Results - Stamford  | Download Chart PDF

 

Figure 18. Treated Distribution Water Results - Darien  | Download Chart PDF

 

Figure 19. Treated Distribution Water Results - New Canaan  | Download Chart PDF

 

Figure 20. Treated Water Monitoring Results - Amended Order - Stamford at Iliff Pump Station | Download Chart PDF

 

Figure 21. Treated Water Monitoring Results - Amended Order - Stamford (Temporary Parkway Pipeline) | Download Chart PDF

 

F. Withdrawals, Diversions and Transfers

 

Figure 22. Diversion Summary | Download Chart PDF

 

G. Stream Flow Information

 

Figure 23. Reservoir Releases | Download Chart PDF

 

H. Non Revenue Water

 

Figure 24. Non Revenue Water - 12 Months Rolling Average | Download Chart PDF

 

Water Supply Emergency Update Archives

 

Water Supply Emergency Update 1-27-17

Water Supply Emergency Update 1-20-17

Water Supply Emergency Update 1-13-17

Water Supply Emergency Update 1-6-17

Water Supply Emergency Update 12-29-16

Water Supply Emergency Update 12-22-16

Water Supply Emergency Update 12-16-16

Water Supply Emergency Update 12-9-16

Water Supply Emergency Update 12-2-16

Water Supply Emergency Update 11-25-16

Water Supply Emergency Update 11-18-16

Water Supply Emergency Update 11-11-16

Water Supply Emergency Update 11-4-16

Water Supply Emergency Update 10-28-16

Water Supply Emergency Update 10-21-16

Water Supply Emergency Update 10-14-16

Water Supply Emergency Update 10-7-16