For Millbury Customers

Mandatory Water Restrictions Begin May 1

Aquarion Water Company announced the activation of the company’s Mandatory Water Restrictions program for all Millbury customers effective May 1, 2019.

Under these restrictions, nonessential outdoor water use is not allowed between 9 a.m. and 5 p.m.  Nonessential water use includes irrigation of lawns by sprinklers and automatic irrigation systems; washing of vehicles; and washing of exterior building surfaces, parking lots, and driveways. Use of a hand held hose for plants and gardens is allowed.

Outdoor water use is only allowed between 5 p.m. and 9 a.m. on an odd/even water schedule, with odd numbered street addresses allowed to water on odd numbered days and even numbered street addresses allowed to water on even numbered days.

Under Aquarion’s Rules and Regulations approved by the Massachusetts Department of Public Utilities, failure to comply with this mandatory restriction program will first result in a written warning.  Subsequent violations can result in the discontinuance of water service with a termination and restoration fee.

Aquarion recommends several ways to use water wisely inside and outside the home:

  • Repair water leaks – check your toilet for leaks by placing a few drops of food coloring in the tank.  If food coloring appears in the bowl after 15 minutes, the tank mechanism needs repair
  • Install water-saving shower heads and low-flow faucet aerators
  • Turn off the water while shaving, brushing your teeth, and washing your face or hands
  • Use a broom or blower, instead of water, to clean decks, driveways and sidewalks
  • Allow grass to grow longer – taller grass shades itself, is healthier and requires less water
  • Use a rain barrel to fill watering cans, connect a garden hose, feed a drip irrigation system, and other outdoor chores

For more information about these water restrictions or our customer water conservation programs, please contact us at 1-800-928-3734.


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