Water Supply Update - August

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Water Supply Update
Serving the Communities of Hingham, Hull, & North Cohasset

This continues to be good news for our water supply system and the environment. Our plans are to continue to responsibly monitor and manage our water supply system and maintain our seasonal water restrictions to promote environmental stewardship and ensure that we stay within our allowable withdrawal limits under the state regulated Water Management Act. Seasonal restrictions allow outdoor watering 2 days a week on designated days, after 6 p.m. and before 10 a.m.

Customer Service/Community Outreach

Aquarion takes pride in its improved communications over the past several years. These communications include neighborhood meetings prior to construction-related main replacement projects, canvassing, and weekly email updates to residents in construction area. In August, we canvassed Simmons Road in Hingham to share information about an upcoming main replacement project and invited them to a neighborhood meeting. At the neighborhood meeting, we presented the upcoming project and addressed questions and concerns. We would like thank Karen Ann Vardaro for hosting the neighborhood meeting at her home.

This past month, we also participated in a number of community events. We were a sponsor of the “Summer Wiffle Ball Classic” in Hingham, benefitting Boston Children’s Hospital. We supplied water and provided reusable bottles to hundreds of children and adults who gathered to play wiffle ball for a great cause. It was a wonderful event! For the sixth year in a row, Aquarion participated and provided water for the Nantasket Beach Run in Hull. This race is a four mile beach run that benefits the Hull Boosters Club. This was their largest race ever! We were happy to see participation grow from under 100 in the first year to 400 this year, including our Director of Operations (Steve Olson) who ran in the race.

Among other events, we provided water and water bottles for the “Beantown Marathon” at Bare Cove Park in September. On September 16, Aquarion will once again be the lead sponsor for the “Endless Summer” event in Hull. Run by the Nantasket Beach Chamber of Commerce, Endless Summer is a huge street fair that brings thousands of visitors to Hull, helps celebrate the Hull business community, and gives a final farewell to summer. The Aquarion soundstage has been an integral part of the event from the very beginning, showcasing live bands and a variety of contests. We will also be sponsors of the Hingham Harbormen High School football and hockey leagues as well as Wellspring in Hull. Thank you to Rich Terres and Kristen Arute for reaching out to us! It is both a privilege and a joy to support these outstanding events and organizations. We look forward to the many school and community events coming up in the fall.

As always, if you know of any organizations that are seeking sponsorship, or are in need of a water donation, please have them contact Ronit Goldstein at rgoldstein@aquarionwater.com or at 781-740-6693

Get involved: Don’t forget about Aquarion’s Customer Advisory Board (CAB). It’s easy to get involved! Aquarion’s CAB is a volunteer board that meets four times a year to cover a variety of topics related to the Hingham/Hull/N. Cohasset system. Residents from Hingham, Hull and Cohasset participate regularly. However, we are always looking for new members. Please consider joining, or referring a friend. We value our customer’s ideas and seek their feedback. Those interested in joining our board or referring a friend should reach out to Ronit Goldstein

For your information the Hingham Water Supply Committee will be meeting some time in mid-October or early November to discuss recent initiatives and progress on developing a new water supply source for the Hingham/Hull system.


News and Notes 

Hydrant Flushing In August we successfully flushed 164 fire hydrants during a two week period. This process allows us to remove accumulated, naturally occurring sediments from the water mains which can cause episodes of discolored water. The flushing program is an important part of maintaining high quality drinking water to all of our customers. To learn more about discolored water, please visit our website at: www.aquarionwater.com/MA/discolored-water-faqs.

During August 2017 we completed flushing areas of northwest Hingham (in the vicinity of Beal Street, Lincoln Street, and Crow Point). We are currently targeting to complete the remainder of Hingham (northeast), north Cohasset, and Hull this fall, beginning October 15, 2017. Hydrants are flushed in the evenings from 9 p.m. to 5 a.m. To find out details about our nightly flushing schedule please check out our website alerts at type in Hingham, or try the following link: www.aquarionwater.com/alerts.cfm?city=Hingham,MA.

Customer Conservation We are continuing with our successful customer water conservation program. However, due to the high volume of customer volunteers, we are experiencing delays of one to three months for completing the replacement work. To date, over 130 households have been retrofitted with high efficiency toilets (nearly 250), faucet aerators (170), and showerheads (140), with an estimated water savings of approximately 3,600 gallons per day or over 1.3 million gallons per year. In addition, we have had almost a dozen customers sign up for the $250 rebate towards a high efficiency washing machine and the $2,500 reimbursement program for eliminating their outdoor irrigation systems. To find out more details and see if you are eligible please visit our website at: www.aquarionwater.com/conservationoffers.


Capital Investments 

Water Main Replacements – We are completing our third proactive water main replacement project on Simmons Road in Hingham this September. The project consists of replacing approximately 1,000 feet of two-inch and four-inch water main with new six-inch water main, including two new fire hydrants. We are also nearing the completion of installing two new variable frequency drives at our Water Treatment Plant in Hingham to conserve energy.

In 2018, we are targeting to complete the replacement of approximately 4,300 feet of shallow water mains to eliminate the need for running bleeder valves to waste during the winter months. We also have plans to paint the Accord water storage tank located off of Whiting Street in south Hingham.